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EMERGENCY

Dial immediately: 9-1-1

310-4141 (for municipalities without 9-1-1 service)

*4141 (for cell phones) 24 hours a day, 7 days a week

By phone

General Inquiries : 514 598-4141
Fax : 514 598-4242

Région Montérégie : 450-641-9455
Région Estrie–Centre-du-Québec : 819 564-1212
Région Capitale-Nationale–Chaudière-Appalaches : 418 623-6262
Région Bas-Saint-Laurent–Gaspésie–Îles-de-la-Madeleine : 418 721-7308
Région Mauricie–Lanaudière : 819 379-7311
Région Outaouais–Laurentides : 819 770-9111
Région Côte-Nord : 418 296-2324
Région Abitibi-Témiscamingue–Nord-du-Québec : 819 764-3202
Région Saguenay–Lac-Saint-Jean : 418 549-9266
Ville de Pabos : 418 689-1305

By mail

Grand quartier général
Direction des communications et des relations internationales
1701, rue Parthenais
Montréal (Québec) H2K 3S7

By Internet

For any questions concerning the mission, services and various programs of the Sûreté du Québec, we invite you to complete the following form.

Rest assured that your personal information is protected. For more details, read our Privacy Policy.

We will process your request within two business days of receipt.

*** Please note that this form is not used to report road safety issues. To do so, you must contact your local police station. If you live in a territory served by the Sûreté du Québec, you will find the contact information of our units on the following page: https://www.sq.gouv.qc.ca/en/contact-us/ ***

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To help us improve the quality of our services and better meet your needs, please send us your comments and suggestions. You can also suggest a question to be added to our Frequently Asked Questions (FAQ).

Rest assured that your personal information is protected. For more details, read our Privacy Policy.

Your message will be forwarded to the appropriate department or unit. Please note that you may only receive confirmation that your message has been sent.

If you wish to receive a reply, please enter your email address or telephone number. Without this information, we may not be able to reply to your message.

*** Please note that this form is not used to report road safety issues. To do so, you must contact your local police station. If you live in a territory served by the Sûreté du Québec, you will find the contact information of our units on the following page: https://www.sq.gouv.qc.ca/en/contact-us/ ***

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To transmit information in complete confidentiality about illegal or suspicious activities, or if you have witnessed a criminal act, we invite you to fill out the following form.

Rest assured that your personal information will be protected. For more details, read our Privacy Policy.

Your message will be forwarded to the Central Criminal Information Office of the Sûreté du Québec.

Please note that you may only receive confirmation that your message has been sent.

*** Please note that it is not possible to file a complaint of a crime via the Internet. To do so, you must contact your local police station. If you live in a territory served by the Sûreté du Québec, you will find the contact information of our units on the following page: https://www.sq.gouv.qc.ca/en/contact-us/. ***

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Reporting fraud:

Contact the Sûreté du Québec at 310-4141 or * 4141 (cell phone).

Report the fraud to the relevant organizations mentioned in the document Were you the victim of fraud?

Important: Report the situation to the Canadian Anti-Fraud Centre.

 

Recently filed a complaint to the police as a victim of fraud?

Consult the checklist Filing a complaint for fraud to prepare yourself for your meeting with a police officer.

This type of report is dealt with by Canada’s national tipline for reporting the online sexual exploitation of children, the mandate of which is to protect children from being sexually exploited on the Internet.

You can report Internet child pornography at *https://www.cyberaide.ca/app/en/index.

*This hyperlink will open a second window.

Please note that you will not receive an acknowledgment of receipt from the Sûreté du Québec.

To make a request concerning road safety or recreational tourism, an event, a social activity or a municipal by-law, you must complete the form Citizen or Municipal Administrator Request and the annex.

Please download the form before filling it out. Do not open it directly in the web browser.

The Sûreté du Québec’s website is a general information service concerning its mission, services and various programs. This site is not monitored at all times. It is not possible to file a complaint of a crime via the Internet.

To report a criminal act, you must complete the “Report a Crime” form, which will be sent directly to the Sûreté du Québec’s Criminal Information Centre.

If you have been the victim of a criminal act or if you want to report a Highway Safety Code offence, you must contact your local police station. It is not possible to file a complaint via the Internet. No video or photo can be transmitted to us from this website.

If you live in a territory served by the Sûreté du Québec, you will find the coordinates of our units on the following page: https://www.sq.gouv.qc.ca/en/contact-us/.

 

Complaint against a police officer

Police officers of the Sûreté du Québec are subject to the Code of Ethics of Quebec Police Officers. This code sets out the duties and standards of conduct applicable to police officers, special constables and highway controllers in their dealings with the public when performing their duties.

To file a complaint against a police officer, visit the Police Ethics Commissioner’s website.

*Please note that the alleged facts must have occurred in the performance of the duties of the police officer concerned.

 

Administrative Complaint

If you are dissatisfied with the service you have received in one of our units, we invite you to contact the unit concerned and express your dissatisfaction to its manager.

You will find the contact information of our units on the following page: https://www.sq.gouv.qc.ca/en/contact-us/.

If you are a media representative or a member of a TV, advertising or film production company, we invite you to use this form to make a request to the Sûreté du Québec’s media team.

Rest assured that your personal information will be kept confidential. For more details, read our Privacy Policy.

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  • For any urgent request, please call us at 514 598-4848 or 1 877 598-4848.

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